UMSU Health and Dental

Exclusive Health & Dental Benefits for UMSU Members.

Undergraduate students who are UMSU members (students who are registered in at least one on-campus course) and registered for a minimum of 6 credit hours in the Fall Term are automatically covered by the Enhanced Care UMSU Health & Dental Plan.

Learn about the health benefits of your plan. The Plan provides coverage for many important services not covered by provincial health care. Take the time to get to know these benefits in order to get the most out of your Plan.
UMSU Health
The Studentcare Dental Network is comprised of dental practitioners conveniently located in your area and other regions of Canada. Their commitment to helping students provides you with the option of paying less for dental services.
UMSU Dental
Your Plan covers the cost of an eye exam and new or replacement eyeglasses or contact lenses. You can also get additional coverage through the Studentcare Vision Network.
UMSU Vision
You're covered for up to 120 days per trip and up to $5,000,000 per lifetime for an unlimited number of trips taken during the time you’re covered.
UMSU Travel
Through a partner law firm, eligible UMSU members have access to a legal consultation service to consult a duly certified lawyer regarding any legal question. Students can also seek legal representation within their province of study, when their case qualifies for further counsel.
UMSU Legal
Empower Me is a confidential mental health and wellness service available 24/7, 365 days a year.
Empower Me
Find frequently asked questions about opting, out, self-enrolment, making claims and more.
FAQ

Change of Coverage Information

Undergraduate students who are UMSU members (students who are registered in at least one on-campus course) and registered for a minimum of 6 credit hours in the Fall Term are automatically covered by the Enhanced Care UMSU Health & Dental Plan.

Also covered are:

  • Full-time graduate students who are UMGSA members
  • New Winter Term Undergraduate students who are UMSU members (students who are registered in at least one on-campus course) and registered for a minimum of 9 credit hours in the Winter Term

You can extend your coverage to your family (spouse and/or dependent children) by enrolling them in the Plan and paying an additional fee, over and above your individual fee as a Plan member. Common law couples are eligible.

The following students are not automatically covered by the UMSU Health & Dental Plan. They can enrol themselves by completing an enrolment process and paying the applicable fee during the appropriate Change-of-Coverage Period.

  • Part-time graduate students
  • Part time undergraduate students who are taking fewer than 6 credit hours in the Fall Term
  • New Winter Term undergraduate students who are taking fewer than 9 credit hours in the Winter Term
  • New Winter Term students who are not first-time entrants to the University of Manitoba
  • Co-op students who are not automatically assessed the Plan fee on their Aurora account
  • Students who are taking combined Distance Education and on-campus classes may be considered part-time students and therefore enrol themselves in the Plan
  • Sponsored Indigenous (First Nations, Métis, Inuit) students
  • Off-campus students, after paying the UMSU fee
  • Students on leave of absence (exceptional cases and only with approval from the University)
  • Outgoing exchange students
  • Post-Baccalaureate Students
  • Graduate students paying the Student Organization Fee


Refer to the Self Enrolment section for more information.

The following students are not covered and cannot enroll:

  • Students who are enrolled with the International College of Manitoba (ICM)
  • Students who are on exchange at the University of Manitoba and paying fees to their home institution
  • Students who are enrolled in Continuing Education programs offered through Extended Education
  • Students who are admitted/starting degree studies in the Summer Term

The Change-of-Coverage Period is the period at the beginning of the term when you can either choose the Basic Care Plan, mix and match portions of the Enhanced Care and Basic Care Plans, opt out, or enrol your spouse and/or dependent children in the UMSU Health and/or Dental Plan.

If you start school in the fall, the Change-of-Coverage Period is from Aug. 25 – Sept. 20, 2023. If you’re a new student starting in the winter, the Change-of-Coverage Period is from Dec. 26, 2023 – Jan. 23, 2024.

 

If you missed the deadline and would like to opt-out, you have an opportunity to still submit your information through an exception request. Please click here for more information.

The following students aren't automatically covered by the UMSU Health & Dental Plan. They can enrol themselves by completing an enrolment process and paying the applicable fee during the appropriate Change-of-Coverage Period.

  • Part-time graduate students
  • Part-time undergraduate students taking fewer than 6 credit hours (at least 3 of which must be on-campus) in the Fall Term
  • New Winter Term undergraduate students taking fewer than 9 credit hours
  • New Winter Term students not first-time entrants to the University of Manitoba
  • Co-op students who are not automatically assessed the Plan fee on their Aurora account
  • Students who are taking combined Distance Education and on-campus classes may be considered part-time students and therefore enrol themselves in the Plan
  • Sponsored indigenous students
  • Off-campus students, after paying the UMSU fee
  • Students on leave of absence (exceptional cases and only with approval from University)
  • Outgoing exchange students
  • Post-Baccalaurate students
  • Graduate students paying the Student Organization Fee


As Plan members, students who complete a self enrolment may also choose to enrol their spouse and/or dependent children by completing the couple/family enrolment process outlined in the Couple & Family Enrolments section.

For most University of Manitoba students, participation in the Health & Dental plan is mandatory if they meet the eligibility criteria and do not provide proof of other coverage as well as request an opt out through the proper channels during their Change-of-Coverage period, or exception request, each year. Students who cannot opt out may still be able to opt down to a lower level of coverage during the change of coverage period.

The Health & Dental Plan exists due to a mandate provided by University of Manitoba students and fees are collected by the University under the authority of the University of Manitoba Students’ Union Act UMSU has hired Student Care as the third party administrator of the Health & Dental Plan to ensure the best possible service for students. Student Care is responsible for managing enrollment and eligibility of students in the plan, within the parameters provided by UMSU.

If you feel that these parameters have been applied unfairly or believe an exception is warranted, you can make an appeal to UMSU’s Member Services Committee using the appeals form below. UMSU’s Health & Dental plan is experience-rated, meaning that every change and exception the committee allows will have an adverse effect on the cost of the plan for all other students in the future. This is why the committee will only grant appeals in exceptional circumstances.

Link to file: UMSU Health & Dental Appeal Request

Email appeal request form and all supporting documentation to umsu@umsu.

Once submitted, your appeal form will be sent directly to the Member Services Committee.

In your appeal, you should outline your request (for example: being allowed to opt out of the plan after the deadline) and your dispute (ie: why you missed the deadline.) Everything you submit in your appeal will be considered. The committee that decides on your appeal will not be aware of your prior contact with StudentCare so it is important that you clearly outline what steps you have already taken to resolve the issue before filing a formal appeal.

IMPORTANT NOTES:
  • It is the responsibility of students to familiarize themselves with university policies and procedures, including deadlines.
  • UMSU cannot remove University of Manitoba account holds and students should pay their Aurora accounts in full; an Aurora account credit will be issued in case of a successful appeal.
  • The decision on an appeal is final and not subject to further appeal.
  • The appeals committee meets approximately every 3 weeks and it is normal to wait approximately one month for an outcome.
  • Only eligibility and enrollment for the current academic year can be appealed; prior years will not be considered.

Hours of Operation:

Monday to Friday: 8:30am to 4:30pm

*Please note: closed 12:30-1:30 for lunch

Saturday, Sunday: Closed

For Inquiries: 

StudentCare Website

1-431-489-0310