We are your stop for information on campus! If you have a question about the University or UMSU, the Service Centre is where you can find information. In addition to answering your questions, we also provide the following services:
Winnipeg Transit products (peggo and paper products)
Administration and distribution centre for the U-Pass program
Main point of contact for all UMSU related services
Health and Dental program, UMSU Student Clubs, etc.
Referrals and directions to on-campus services
Major Lost and Found Service on the Fort Garry Campus
Student Club Rental Programs
Poster Approvals for University Centre
Please visit our office at 101 UMSU University Centre. We are open Monday to Friday, 8:00 AM to 4:00PM. We are closed during the weekends and statutory holidays.
IMPORTANT: A Transit validation sticker for 2022-2023 school year will be required on your student ID card as per Winnipeg Transit’s policy. Please visit the UMSU Service Centre to get your validation sticker at your earliest convenience.
Avoid the rush and long line ups! The UMSU Service Centre sells bus passes early; you can load the next month’s pass onto your Peggo card as early as the 16th of every month, or get the next week’s paper pass the Wednesday before.
*University Students are eligible for the Post Secondary Student Pass which saves 20% off an Adult Monthly pass. Students must be registered in at least 1 course during September-December, January-April, and May-August to be entitled to the Post Secondary Pass. If you registered today, you can get your Post Secondary Peggo card tomorrow.
If you are currently registered in courses, you can buy Post-Secondary Peggo products from the UMSU Service Centre (Formerly Answers Information Booth) or reload your Post-Secondary Peggo card at any Peggo retailer.
Full-time students: if you have a U-Pass and are continuing as a Full-Time student in the Fall or Winter terms, your card will automatically reload; there is no need to do anything as long as you see the U-Pass fee on your Aurora account for each term. Please note that the U-Pass is currently not available in the summer term.
Part-time and ICM students can purchase a Post-Secondary Peggo card and load Post-Secondary fare products at the UMSU Service Centre throughout the year.
You must have your student ID to purchase or use any student bus fare products.
For inquiries, please contact the UMSU Service Centre directly at umsu@umsu.ca or call us at 204 474 8211.[/vc_column_text]
1st Floor, Room 101 UMSU University Centre (Fort Garry Campus)
Phone number: 474-8211
Monday to Friday 8AM – 4:30PM
Monday to Thursday 8AM – 6:00PM
Fridays 8AM – 5PM
CLOSED on weekends and statutory holidays (e.g. Labour Day)
Available by email at umsu@umsu.ca
Brodie Centre Atrium, 727 McDermot Avenue
Phone number: 789-3993
Monday – Friday 9AM – 1PM.
Monday to Friday 8AM – 2PM
Answers Bannatyne is CLOSED weekends and statutory holidays (e.g. Labour Day)
FYI: Most answers have external links that you can click on to get more information!
Post office, 111 University Centre (in the Pharmacy).
Religious grounds, compassionate reasons, illness provided with valid doctor’s certification; students will have to talk to professor if it is a midterm; and to their faculty office if it is a final exam. Click here for more information.
For Final Grade Appeals you can complete a form that is available online or in the Registrar’s Office. If you are unsure of your appeal you can make an appointment with Student Advocacy (520 University Centre). There is a fee of $35.00
There is a different form for appealing Term Work Grades. See your instructor for more details.
Deferrals due to a known conflict, such as religious grounds or specific athletic events, must be filed 20 working days prior to the date. *Note that travel plans are not an acceptable reason for missing an exam
Online Aurora account or the Registrar’s office, 400 University Centre
UMSU Businesses that serve food:
Other places on campus:
It is located across the street from the Active Living Centre / IG Stadium
Call security services (204-474-9312) or parking services (204-474-9483).
There is a Fort Garry Campus Shuttle Bus from September through April
You can find the map on the UManitoba website under parking services.
(204) 474 – 9483
The peggo card is a reloadable electronic transit card that can be purchased at any Winnipeg Transit retailer like 7-Eleven or Shoppers Drug Mart (except for Post-Secondary cards) and is loaded with an e-pass or e-cash.
Click here for more information about the post secondary peggo card!
As long as you have your post-secondary peggo card, you can load your peggo at any transit retailer. For a listing of locations, click here.
Lost peggo cards are subject to a replacement fee. If you had a product on your peggo card, the balance may be transferred onto your new peggo card. Visit Winnipeg Transit’s website for more information.
Lost peggo cards are subject to a replacement fee. If you are a UofM student, you can get a replacement post secondary peggo card here at the Service Centre.
U-Pass is a 4-month, semester bus pass for all full-time students (3 classes or more or 9 hours). click here for more information.
The U-Pass fee is included in your tuition each term for $200 in the 2020/2021 school year. Please note that the U-Pass program is deferred, due to remote learning in the Fall 2020 term.
Students who are eligible (full-time, 3 or more classes, and members of UMSU or the UMGSA i.e. paying student organization fees) can pick them up at the UMSU Service Centre with their student ID. You will receive a U-Pass sticker on your student card if you do not have one for the current year.
Exchange students, Co-op students, and those registered in a reduced course load with Student Accessibility Services, as well as students taking at least 9 credit hours by distance/online or with a letter of permission from the U of M, are eligible to opt in to the U-Pass. Part-Time, ICM, Extended Education, and students in English language programs are not eligible to opt in. More info is available at umsu.ca
Only if you meet one of the valid criteria, and complete and submit an opt-out application by the deadline. U-Pass opt-out applications must be approved by the U-Pass Committee. Only students who have been assessed the U-Pass fee and meet the opt-out criteria may apply to opt-out online at umsu.ca
This depends where you want to have the locker; speak to the student association in the building where you want a locker.
Pharmacare is used to extend your coverage for prescription drugs. The application is found on-line at studentcare.ca, follow the instructions found on that document, upon receiving a letter from Pharmacare, you will need to bring it to the UMSU Health and Dental office located on the first floor of UMSU University Centre.
Find the pharmacare application on studentcare.ca.
Applications forms are found online at umsu.ca. Refer to Student Club manual for required guidelines.
Academic Learning Centre, 201 Tier building
The UMSU Service Centre provides a lost and found service. Every attempt will be made to contact the rightful owner, provided that information is on the item. Please note that items not claimed are disposed of at the end of each month, and more valuable items are sent to Security Services.
OTHER LOST AND FOUND LOCATIONS ON CAMPUS: